This Privacy Statement explains how Crosstree and its subsidiaries and affiliates process the personal data of individuals with whom we interact, including but not limited to visitors to our websites.
Our Privacy Statement will help you understand the information we collect, how we use it, and what choices you have. This privacy statement applies only to the www.crosstree.com website (the Website) provided by Crosstree (“we”, “us”, “our”).
The Website collects standard internet log and technical data to measure and improve the effectiveness of this website, to help diagnose problems with our server, to administer the Website, to see where website traffic is coming from, and to identify our users.
When you visit the Website, we may collect technical information such as your IP address, details of the pages you visit on the Website, and which browser you used to view our website with.
Personal data may from time to time, be collected about you from direct interactions with you, including by you filling in “contact us” forms and any email or other correspondence you send us. This includes personal information you provide when you request information to be sent to you.
Your personal data may be processed by us or our sub-processors (or any of their affiliates, agents, employees, delegates or sub-contractors) for the following purposes:
Our website servers are based at our headquarters in Geneva, Switzerland. We may from time to time disclose your IP address to our third-party website support partners, also located in Switzerland, to help with the maintenance and diagnostics of any technical issues we may experience with the Website.
Where we transfer your personal data to another country we will ensure it is protected by the appropriate safeguards. Please contact us at DPPC@bflexion.com. for more information.
We will keep IP address information for approximately 12 months from the date on which you last use the Website, after which this information will be permanently and securely deleted from both the Website and any records maintained by our third-party support partners.
We will only retain any other personal data you have provided to us for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purpose for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
You have several legal rights in relation to the personal data that we hold about you. These rights include:
You can exercise your rights by contacting DPPC@bflexion.com
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact the Jersey Office of the Information Commissioner, or by searching their website at https://oicjersey.org.
This statement is subject to the occasional revision, and if we make any substantial changes to the way we collect information via the Website, we will prominently post a notice of the change on the Website’s home page.
If you have any questions about this privacy statement please contact us at DPPC@bflexion.com.